AGU.NG PRIVACY POLICY
1. Introduction
Agu.ng is committed to protecting the privacy of our website visitors and customers. We understand the importance of online privacy and respect your right to personal data protection. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Scope of this Policy
This Privacy Policy covers how Agu.ng collects, uses, and shares your personal information when you use our website and services. It explains:
The types of information we collect.
How we collect and use your information.
How we protect your information.
Your rights regarding your personal information.
This policy does not apply to third-party websites or services linked to our website. We encourage you to review the privacy policies of those third parties.
3. Consent
By using our website and services, you consent to the terms of this Privacy Policy and agree that you have the legal capacity to provide consent. If you do not agree with this policy, please do not use our website or services.
4. Information We Collect
We collect the following types of information:
Personal Information: This includes your name, email address, phone number, delivery address, and payment information when you place an order.
Account Information: When you create an account, we collect your username, password, and other preferences.
Order Information: We collect details about your orders, including products purchased, order history, and delivery information.
Website Usage Information: We collect information about how you use our website, including your IP address, browser type, pages visited, and interactions with our website features.
5. How We Collect Information
We collect information through the following methods:
Directly from you: When you create an account, place an order, or contact us.
Automatically: Through cookies and similar technologies that track your website usage.
6. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders.
To manage your account and provide customer support.
To improve our website and services.
To send you order updates and marketing communications (if you opt-in).
To comply with legal obligations.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Secure Socket Layer (SSL) encryption for secure transactions.
Access controls to limit access to your information.
Regular security assessments and updates.
8. Sharing Your Information
We may share your information with the following third parties:
Delivery partners: To deliver your orders.
Payment processors: To process your payments.
Legal authorities: When required by law or legal process.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Your Privacy Rights
You have the following rights regarding your personal information:
Right to access: You can request access to your personal information.
Right to rectification: You can request correction of inaccurate or incomplete information.
Right to erasure: You can request deletion of your personal information, subject to certain exceptions.
Right to restriction of processing: You can request limitations on how we use your information.
Right to data portability: You can request a copy of your information in a portable format.
11. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can manage your cookie preferences through your browser settings.
12. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
13. Updates to this Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at ecomm@agu.ng.