WONDERING ABOUT DELIVERY ON AGU.NG? WE'VE GOT YOU IN MIND. LEARN ABOUT COSTS, TIMELINES, AND PICKUP OPTIONS. GET CLEAR ANSWERS TO YOUR SHIPPING QUESTIONS AND ENJOY A SMOOTH, PREDICTABLE DELIVERY EXPERIENCE, EVERY TIME.

WHAT DOES IT COST TO SHIP MY ORDER?

Charges vary depending on your delivery location. Your delivery charge will be confirmed at checkout.

WHAT IS YOUR GENERAL ORDER PROCESSING AND DELIVERY TIMELINE?

Orders placed between Monday and Friday within Lagos are processed and delivered the same day while orders from outside Lagos are delivered within 3-4 days. Orders placed after 2 p.m. on Fridays, over the weekends, and/or during holidays are processed the following Monday or business day.   

WHO WILL DELIVER MY ORDER?

Your order will be delivered by our partner logistics company. You will be called on the same day of delivery to confirm your availability to receive your order.

HOW DOES YOUR IN-STORE PICKUP WORK?

As a customer, you can place your order online and pick it up at any of our stores nationwide. You will be notified when your order is ready for pickup. You will need to show your order ID to verify your identity before receiving your order.

WHAT HAPPENS AFTER I PLACE MY ORDER AND IT IS READY TO SHIP?

You will receive a confirmation of your purchase via email immediately after your order is placed. When your order is ready to ship, you will receive a second notification to confirm shipping, along with a tracking number. For any issues with your delivery, You can email ecomm@agu.ng